Payment Policy

At CAFE UB SF LLC, we are committed to providing a secure, transparent, and hassle-free checkout experience. We strictly adhere to industry-leading encryption and PCI-DSS compliance standards to ensure your financial data is fully protected at all times.

1. Accepted Payment Methods

We accept the following secure payment methods for all purchases across our website:

• Credit and Debit Cards: We accept all major cards issued by Visa, Mastercard, American Express, and Discover. Your card details are securely tokenized and processed through an encrypted gateway.
• Apple Pay: Supported on compatible Apple devices for fast, biometric one-touch checkout.
• Cash on Delivery (COD): Pay in cash at the time of doorstep delivery within eligible contiguous United States delivery zones. No advance payment required for COD orders.

2. Currency & Pricing Accuracy

All prices listed on https://cafeubsf.com are quoted and transacted in United States Dollars (USD - $). What you see is what you pay — we never charge foreign transaction fees or hidden handling markups. If you are using a non-US card, your issuing bank will automatically convert the charge at their prevailing exchange rate.

3. Payment Security & Encryption

Your payment security is our highest priority:

• 256-Bit SSL/TLS Encryption: Every transaction and form submission is protected by 256-bit Secure Sockets Layer (SSL) encryption, ensuring data transmission between your browser and our servers is private and secure.
• PCI-DSS Compliance: All credit and debit card processing is managed through Level 1 PCI-DSS certified payment processors. We do not store, view, or retain your raw card number, expiration date, or CVV security code on our web servers.

4. Billing & Order Authorization

When placing an order with a credit or debit card:

• An authorization hold will be placed on your card at checkout, and the charge is finalized upon order processing.
• You will receive an immediate automated order confirmation email containing your itemized receipt and unique order number.
• If an order cannot be fulfilled due to inventory unavailability, any authorization hold will be immediately released back to your financial institution.

5. Fraud Prevention & Verification

To safeguard our customers against unauthorized purchases, orders may be subject to standard Address Verification Service (AVS) checks and 3D Secure fraud filters. If your billing address does not match the address on file with your issuing bank, your order may be delayed or cancelled for security reasons.

6. Refunds & Chargebacks

All approved returns and cancellations are refunded directly to the original payment method used at purchase. In accordance with our Returns & Refunds Policy, refunds are initiated within 1–2 business days of return inspection and typically reflect in your account within 5–7 business days. Restocking fees are strictly $0.00 storewide.

7. Customer Support & Billing Inquiries

If you have questions regarding a charge, notice any billing discrepancies, or need assistance placing an order, please contact our support team: